Privacy policy

Declaration of agreement with
Privacy policy
ON

The protection of personal data and the protection of the personal and financial information of our clients is particularly important to us. Therefore, we process your information exclusively on the basis of applicable legislation, in particular General Regulation 2016/670 (better known as GDPR ), the Personal Data Protection Act ( PDPA ) and the Electronic Commerce Act ( ETA ). Please review this statement, in which we inform you about the most important aspects of the processing of your data by (subsequently We or the Company). In this statement we inform you about the most important aspects of the processing of your data on our website. It also informs you about the deadlines and legal grounds for collecting, processing, storing, using, destroying and protecting your personal information, insofar as you do not give us your explicit consent to do so.

What happens to your data after you contact us?

When you write to us via the form on our website or send us an email, we store your details for the period necessary to process your request, as well as to answer your subsequent questions. We will not share this information with third parties without your explicit consent!

Storing your data

Please note that in order to facilitate the process of ordering and purchasing, as well as the subsequent execution of the contract with you, we store your IP address, as well as your names, address, email address and details of your payment instrument, such as credit You card.

We need the data provided by you in order to fulfill our pre-contractual or contractual obligations to you. We do not provide this data to third parties except

- the payment service provider processing the payment (bank, PayPal, ePay),

- the courier company with which we deliver the purchase,

- our accountant and

- CloudCard AD, which are our data processors according to GDPR, and with which we have the relevant contract.

In case of an unfinished order, we leave the data entered on it for 30 days and reserve the right to inform you periodically about its status, respectively about your options as a result. Upon completion of an order and a contract performed by us on the basis of Art. 6, para. 1, letters (a) and (b) of the GDPR we store all data on the legal relationship until the expiration of the provisions of Art. 12 of the Accounting Act ( AA ) 10-year term.

Use the opt-out option

If for any reason you wish to refuse the services we provide through the above cookies, you should visit the Exercise Your Rights! “On our website and follow the steps outlined there.

Newsletter

You can subscribe to our newsletter by filling out the form on our website. For this purpose, we need your email address and your consent to send you the relevant messages.
After you register for our newsletter / mailing, we will send you a confirmation message with a link to confirm your registration.
You can unsubscribe from our newsletter at any time. Please send your refusal to the following e-mail address: [email protected] or use the "unsubscribe me" button. We will immediately delete your data in connection with the sending of our newsletter.

Your rights

You have the right to access your data that we process, as well as the right to correct, delete ("forget" right), restrict processing, data portability, withdraw consent and object.

If you believe that our processing of your data violates the provisions on personal data protection or if you believe that your rights under these provisions have been violated in any way, you can contact the competent administrative authority. In Bulgaria, this is the Commission for Personal Data Protection .

Contact us in one of the following ways:

, contact details: Vienna 1040 , [email protected] , +359888522829 ,